Frequently Asked Questions
Everything you need to know about working with Elex Creatives.
How long does it take to build a mobile app?
Most projects are completed in 8 weeks or less, from initial concept to App Store submission. Simple MVPs can be done even faster (4-6 weeks), while more complex apps may take 10-12 weeks. The timeline depends on the scope of features, design complexity, and how quickly we can get feedback during the development process.
What's included in your fixed pricing?
Our fixed-price packages include everything you need to launch:
- Full UI/UX design tailored to your brand
- React Native development for iOS and Android
- QA testing on real devices
- App Store and Google Play submission
- Unlimited revisions during the project
- 30 days of post-launch support
No hourly rates, no scope creep, no surprise invoices.
Do you work with non-technical founders?
Absolutely! Most of our clients are non-technical founders. We guide you through every step and explain technical decisions in plain language. You don't need to know how to code—you just need a great idea. We'll handle all the technical complexity, from choosing the right architecture to submitting to the app stores.
Which platforms do you develop for?
We build for both iOS and Android using React Native, ensuring your app works on both platforms from a single codebase. This saves you time and money compared to building separate native apps. Your users will get a native-quality experience on their device, whether they use iPhone or Android.
What happens after the app is launched?
We provide 30 days of post-launch support to fix any bugs or issues that come up. After that, we can help with updates, new features, performance optimization, and ongoing maintenance. We work on a project basis for one-time updates, or offer monthly retainer packages for continuous development and support.
Can you help with App Store submission?
Yes! We handle the entire submission process for both the App Store (iOS) and Google Play (Android). This includes creating screenshots, writing app descriptions, setting up app metadata, and navigating the approval process. We'll make sure your app meets all the guidelines and gets approved as quickly as possible.
What if I need to add features later?
That's expected! Apps evolve based on user feedback and business needs. After launch, we can add new features, update the design, integrate new services, or scale your infrastructure as you grow. We work on a project basis for specific features, or offer monthly retainer packages for ongoing development.
Do you offer ongoing maintenance and support?
Yes. After the initial 30-day post-launch support period, we offer flexible maintenance packages. This can include bug fixes, OS compatibility updates, third-party API updates, performance monitoring, and feature enhancements. We tailor support packages to your specific needs and budget.
How do I get started?
Simple: fill out our contact form with details about your project. We'll schedule a call to discuss your idea, timeline, and budget. If we're a good fit, we'll send you a proposal with a fixed price quote and timeline. Once you approve, we can start right away.
What information do you need to provide a quote?
To give you an accurate quote, we need to understand:
- What problem your app solves
- Who your target users are
- Key features you want in the MVP
- Any design preferences or branding you have
- Your target launch date
Don't worry if you don't have all the details—we'll help you figure it out during our initial call.
Do you sign NDAs?
Yes, we're happy to sign a mutual NDA before discussing your project in detail. We understand that your idea is valuable and treat all client information with strict confidentiality.
Still Have Questions?
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